Privacy Policy
For Service Professionals

Introduction

This Privacy Policy was most recently updated on 29 August 2025.

Internet Media Group Limited (“IMG”) manages the personal information we collect from you in accordance with applicable privacy laws. Within this Privacy Policy, the terms “IMG,” “we,” “our,” and “us” all refer to Internet Media Group Limited.

This Privacy Policy explains how IMG gathers, uses, shares, and manages your personal data, and outlines the respective rights and responsibilities of both you and IMG in relation to that data.

By accessing www.localists.com or using our mobile application (together referred to as the “Services”), you agree to be bound by our Terms of Service, which include this Privacy Policy, our Terms of Use, and our Cookie Policy. You also acknowledge that your personal data may be collected, processed, and disclosed in line with this Privacy Policy. Unless otherwise defined within this Privacy Policy, any capitalized terms shall have the same meaning as provided in the Terms of Service. Please note that, in accordance with IMG’s Terms and Conditions, the Services must not be used by individuals under the age of 18.

From time to time, IMG may amend this Privacy Policy and update the webpage where it is published. Should there be any material changes to the way IMG collects, uses, or shares your personal information previously obtained through the Services, we will notify you via your Account, your registered email address, or by other means of communication. You are responsible for checking your Account regularly to stay informed of such updates.

1. Collection of Your Personal Data

1.1 Information we collect directly from you

You may give us information about you by filling in forms on the Website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our Website or create an Account, purchase Credits, respond to Quote Request, respond to feedback posted about you by Customers and when you report a problem with our Website. The information you give us may include (but is not limited to) your name, address, e-mail address and phone number, payment information, reviews and opinions.

1.1.1 IMG collects personal data when you create an Account on the Website. This may include your full name, email address, business service and location. Where this information is not provided, we may be unable to deliver the Services or perform our contractual obligations.

1.1.2 Upon registration, IMG may collect the following categories of personal data:

1.1.2.1 Your name, residential address, email address, telephone number, and other contact details;

1.1.2.2 Your date of birth and gender;

1.1.2.3 Your location and the location in which you wish to receive Quote Requests; and

1.1.2.4 Your occupation, work history, résumé, qualifications, education, task preferences, earning preferences, skills, interests, and other details relevant to assessing your suitability for tasks.

1.1.2.5 Card payment details

1.1.3 You may choose to upload a profile photograph to be associated with your Website Account.

1.1.4 You are responsible for updating your Account to ensure that your personal details remain complete, accurate, and current.

1.1.5 To enhance our existing Services, develop new features, and provide targeted marketing communications, IMG collects information regarding your use of the Services. This may include transactions you undertake, review ratings, bids submitted, comments posted, and interactions with Service Professionals.

1.2Information we collect automatically when you use the Services

1.2.1 IMG may also automatically collect and record information from your internet browser and device, including through cookies and similar technologies. Such data may include:

1.2.1.1 Technical details, including connection and computer information, statistics on page views, traffic to and from the Services, referral URLs, IP address, unique device identifiers, browsing history, and server log information; and

1.2.1.2 Information about your usage of the Services, including dates and times of access, specific areas or pages visited, duration of visits, frequency of return visits, clickstream data, and records of emails opened, forwarded, or clicked through to the Services.

1.2.2 Where you use an IMG service that relies on location data and provide permission, we will collect and process your precise location (for example, via GPS signals transmitted by your device). Such location data may be collected while the app is active in the foreground, running in the background, or closed. We may also use multiple technologies to verify location.

1.2.3 We may infer general location information from your use of the Services, for example by analysing your IP address to determine your approximate geographic region.

1.2.4 For further information regarding our use of cookies and similar tracking methods, please see Section [Cookies and Similar Technologies] below.

1.3Information we obtain from other sources

1.3.1 In addition to the data you submit, IMG may receive personal data from third parties. Such sources include affiliate partners, social media platforms connected to your Account (including Facebook, LinkedIn, Twitter, and other integrations you enable), and identity verification providers.

1.3.2 We may also obtain additional personal data from marketing or data partners and combine it with information already held about you.

1.4Information visible to other users

1.4.1 You are not anonymous to IMG when you log into the Services or when you post content (including tasks, supply items, bids, comments, or reviews) on the Services or in related forums.

1.4.2 When you:

1.4.2.1 Use the Services respond to a Quote Request, respond to a Customer communication, or provide feedback on other users; or

1.4.2.2 Communicate publicly through the Services,

Your Account and all content you post will be visible and searchable by IMG, other users, and members of the general public through the internet.

1.4.3 You should exercise caution and discretion when posting content and carefully consider what information to disclose and how you identify yourself on the Services.

1.4.4 IMG does not monitor, control, or accept any responsibility or liability for the disclosure or use of personal data that you voluntarily post in publicly accessible areas of the Services.

2. Use of Your Personal Information

2.1Purposes for which IMG may process your data

2.1.1 Information you provide directly to us

We will use personal data you submit to:

2.1.1.1 Fulfil our obligations arising from the Quote Requests you respond to and provide any information you request, which may include disclosing your information to Customer so they may contact you.

2.1.1.2 Provide you with information relating to our Services, including but not limited to matters connected with responding to Quote Requests on the Website.

2.1.1.3 Deliver information, on behalf of third parties, regarding goods or services which we reasonably believe may be of interest to you. Such communications will only be made by electronic means (including email or SMS) and only where you have consented. You may withdraw such consent by notifying us by email or by adjusting your account settings after registration.

2.1.1.4 Verify the identity of Users and authenticate access to the Services.

2.1.1.5 Notify you of updates or changes to our Services.

2.1.1.6 Ensure content on the Website is presented in the most effective manner for you and for your device.

2.1.2Information we collect automatically about you

We will use data collected automatically in order to:

2.1.2.1 Administer the Website and support internal functions, including troubleshooting, data analysis, testing, research, statistical compilation, and survey activities.

2.1.2.2 Improve and optimise the Website to ensure content is delivered effectively to you and your device.

2.1.2.3 Enable you to participate in interactive elements of the Services where you choose to do so.

2.1.2.4 Maintain the integrity, safety, and security of the Website.

2.1.2.5 Assess and understand the effectiveness of advertisements presented to you and others, and to deliver advertising relevant to your interests.

2.1.2.6 Customise and tailor content and advertisements displayed on the Services, including postings, promotions, and third-party advertisements, directed on an aggregated basis to the audiences most likely to find them relevant.

2.1.2.7 Provide, maintain, and safeguard the Services and confirm the identity of authorised users.

2.1.2.8 Suggest and recommend products or services to you and to other Website users that may be of interest.

2.1.3Information obtained from other sources

We may combine data received from third parties with data you provide and data collected about you, and use the combined dataset for the purposes specified in Clauses 2.1.1 and 2.1.2 above, depending on the type of information received.

2.2Legal basis for processing

The legal basis upon which we rely to process your personal data consists of one or more of the following grounds:

2.2.1 Processing is necessary for the performance of our contractual obligations to you.

2.2.2 Processing is necessary to pursue our legitimate interests in providing the Services to you and to other users, including Customers.

2.2.3 Processing is required for compliance with applicable legal obligations, including tax reporting and the prevention of fraud.

2.2.4 Processing is carried out with your consent, including where you agree to the disclosure of your information to Service Professionals, partners, or other third parties.

3. Cookies and Similar Technologies

3.1General

3.1.1 IMG uses cookies and related tracking technologies for multiple purposes, including enabling access to your information when you sign in, remembering your preferences, directing specific content to you, reporting on IMG’s user base, and improving the Services.

3.1.2 IMG may also set cookies or anonymous identifiers when you engage with affiliate service providers (for example, when linking your IMG account with your Instagram profile), as further described in this Section.

3.2Types of cookies and technologies used

3.2.1Strictly Necessary Cookies

3.2.1.1 We use cookies and related technologies that are required for the operation of the Services.

3.2.1.2 These technologies allow you to access the Website, Services, and mobile application, detect irregular site behaviour, prevent fraudulent activity, enhance security, and enable use of certain features such as saved searches or similar functions.

3.2.1.3 If you configure your browser to block or restrict cookies (including those associated with the Services), or to alert you when IMG sets a cookie, the Services may not operate as intended. While you may still be able to access the Services if cookies are disabled, some functionality may be impaired or unavailable.

3.2.2Functionality Cookies

3.2.2.1 We use cookies and similar technologies to provide enhanced functionality when you access or use the Services.

3.2.2.2 These may include recognising you when you sign into the Website, keeping you signed in while you browse, and remembering your preferences, interests, or items previously viewed.

3.2.2.3 Such technologies enable us to tailor and improve how content is displayed on the Website and mobile application.

3.2.3Performance and Analytics Cookies

3.2.3.1 We use cookies and comparable technologies to evaluate the performance of the Services.

3.2.3.2 The information collected is used to analyse and understand how you and other visitors use the Services, so that we may improve content and layout.

3.2.3.3 These cookies also allow us to measure visitor numbers and assess the popularity of the features we provide.

3.2.4Advertising Cookies

3.2.4.1 IMG may use first-party and third-party cookies and similar technologies to deliver content and advertising that is relevant to your interests.

3.2.4.2 These technologies enable us to measure the effectiveness of advertisements and content, including whether you have clicked or otherwise engaged with an advertisement.

3.2.4.3 You may reject first-party advertising cookies and comparable technologies through your browser settings.

3.3Browser and system controls

3.3.1 You may configure your browser or operating system to limit tracking or to block cookies. However, please note that certain features of the Services that rely on cookies may not function without them.

3.3.2 As each browser and operating system differs, you should refer to the settings or help section of your browser or device for instructions on how to remove or disable cookies and tracking technologies.

3.3.3 To prevent your data from being used by Google Analytics, you may install the Google Analytics opt-out browser add-on. In addition, you may manage your Google account settings directly via Google.

4. How We Share Your Personal Data

4.1General

4.1.1 IMG may disclose personal information collected from you to third parties in the circumstances described below.

4.1.2 Unless otherwise stated, where third parties process your data for their own purposes, they act as independent controllers and are responsible for providing their own privacy notices and complying with applicable data protection laws.

4.2Categories of recipients

4.2.1IMG Affiliates

We may share your personal information with our affiliated companies.

4.2.2Service Providers

We disclose your personal data to third-party service providers that provide business, verification, technical, or professional support services. These providers assist us in operating our business, maintaining the Services, and administering activities on our behalf.

4.2.3Analytics Partners

We use analytics providers such as Google Analytics to collect and process certain usage data. These services may also gather information about your use of other websites, applications, and online platforms.

• You can review Google's practices at: https://www.google.com/policies/privacy/partners/

• You can opt out by installing the Google Analytics opt-out browser add-on available at: https://tools.google.com/dlpage/gaoptout

4.2.4Third Parties Acting as Independent Controllers

4.2.4.1 We may disclose your personal information to third parties who use such data for their own independent purposes, for example:

(a) Credit Reference agencies for verifying your status and assessing your credit score (if and when applicable); and

(b) Payment processors or platforms where you choose to access the Services through their applications.

4.2.4.2 These organisations will act as separate controllers of your data, apply their own privacy policies, and bear their own legal responsibilities.

4.2.5Marketing and Advertising Partners

4.2.5.1 We may share your personal information with our marketing providers to advertise and communicate with you about the Services.

4.2.5.2 We may also share information with third-party ad networks and advertising partners to deliver targeted advertising and personalised content within the Services, across other websites, and on other devices. These third parties may automatically collect data from your browser or device through cookies or similar technologies when you interact with our Services.

4.2.6Other Third Parties

We may disclose personal information to:

• other third parties participating in IMG’s marketing initiatives, where you have authorised such sharing or where the data is disclosed on an aggregated basis;

• consultants, advisors, and analytics providers assisting us in evaluating and improving the Services.

IMG does not rent, sell, or otherwise share your personal information with unaffiliated third parties for their direct marketing purposes unless you provide explicit consent.

4.2.7Sharing Between Users

We may share information about you, such as ratings, reviews, or feedback, with other users seeking Service Professionals.

• We may provide such information where another user intends to commence legal proceedings or other action against you and requests such information.

• We may also disclose your personal data to other users if required or authorised by applicable law, regulation, court order, or tribunal direction, or where such disclosure is necessary to comply with a legal obligation.

4.2.8Legal Matters and Safety

We may disclose personal data to third parties for the following reasons:

• to respond to legal processes, law enforcement inquiries, or regulatory requests;

• to assist with investigations relating to public safety; or

• where we reasonably believe a violation of the Terms of Service, our rights, or the rights of others has occurred or to protect the rights, property, or safety of IMG, our customers, or others.

4.2.9Sale or Transfer of Business or Assets

In the event of a sale, merger, acquisition, restructuring, insolvency, bankruptcy, or receivership, your personal data may be transferred as part of the assets involved in that transaction.

4.2.10With Your Consent

We may share your personal information with any other third party where you have expressly provided consent, or where it is necessary to deliver a service you have requested.

5. Security of Your Personal Data

5.1Account Protection

5.1.1 Your Account is safeguarded by a password to help maintain your privacy and security.

5.1.2 You are solely responsible for keeping your password and any other account credentials confidential and secure.

5.2Measures Taken by IMG

5.2.1 IMG adopts reasonable administrative, technical, and physical measures to protect your personal data against unauthorised access, misuse, or disclosure.

5.2.2 Notwithstanding these precautions, IMG cannot guarantee the absolute security of your information, nor can we warrant that our systems will be free from unauthorised interception, third-party intrusion, or infection by viruses.

5.3Limitations of Security

5.3.1 IMG cannot and does not guarantee that information you transmit from your device to us over the Internet will be safeguarded by encryption or other protective technologies.

5.3.2 Accordingly, IMG does not ensure or warrant the complete security or confidentiality of your personal data, including but not limited to your payment and account details.

5.3.3 You acknowledge and accept that any transmission of personal data to IMG is at your own risk.

6. Third-Party Websites and Services

6.1Links to Third Parties

6.1.1 The Services may include links to external websites, including those operated by our affiliate service providers, advertisers, and payment processors.

6.1.2 The Services may also make available services provided by third parties, such as identity or verification services administered by independent verification providers.

6.2Responsibility for Third-Party Policies

6.2.1 If you choose to follow a link to any such external website, or if you use third-party services accessible via the Services that require you to provide personal information directly to those third parties, you acknowledge that such third parties maintain their own privacy policies and terms of use.

6.2.2 Where you access another site or third-party service through the Services, your use will be subject to that party’s own terms and conditions, privacy policy, and security statements.

6.2.3 We strongly recommend that you review those documents before disclosing any personal information on such sites or through such services.

6.3Limitation of IMG Responsibility

6.3.1 IMG does not control, and accepts no responsibility or liability for, the privacy practices or use of personal data by any entity other than IMG.

6.3.2 This includes, without limitation:

(a) any user of the Services;

(b) the operators of websites to which the Services link;

(c) any third-party service providers to whom you directly disclose your personal information (including sensitive personal information, where applicable).

7. International Transfers of Personal Data

7.1Transfers Outside the EEA and UK

7.1.1 When you use the Services, certain personal data may be transferred to third parties located outside the European Economic Area (“EEA”) or the United Kingdom, in jurisdictions that may not provide data protection standards equivalent to those in the EEA or the United Kingdom.

7.1.2 IMG may also engage service providers situated outside the EEA or the United Kingdom for the purposes outlined in this Privacy Policy.

7.1.3 By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

7.2Safeguards for International Transfers

7.2.1 IMG takes steps to ensure that your personal data remains protected and secure when transferred outside your country of residence.

7.2.2 Where the recipient is based in a country that is not recognised by the European Commission or under UK regulations as providing an adequate level of protection, IMG may enter into Standard Contractual Clauses or adopt equivalent safeguards with the recipient to ensure your data is handled in compliance with applicable data protection laws.

7.3Further Information

7.3.1 For additional details on the measures IMG adopts in relation to international transfers of personal data, you may contact us using the details provided in this Privacy Policy.

8. Marketing

8.1Opt-In and Opt-Out Choices

8.1.1 When registering for the Services, you may be offered the choice to “opt-in” or “opt-out” of receiving communications regarding IMG’s latest services, news, and special offers, as well as offers from our affiliate service providers (“Marketing”).

8.1.2 Such communications may be delivered through your IMG Account, by email, by post, or by telephone.

8.1.3 Where you complete a transaction on the Services, you may also be offered the option to opt-in to receive Marketing from IMG and from our affiliate service providers.

8.2Withdrawal of Consent

8.2.1 If you have opted in to receive Marketing, you may withdraw your consent at any time by contacting us through the details provided in this Privacy Policy.

8.3Referrals

8.3.1 IMG may contact you where another user of the Services has referred you and provided us with your contact information (for example, your name and email address).

8.3.2 Any personal data collected in connection with referrals will be handled in accordance with this Privacy Policy.

8.3.3 You may opt-out of receiving communications via IMG’s referral system at any time by emailing us using the contact details available on the Services.

8.4Administrative Messages

8.4.1 Even if you opt-out of receiving Marketing materials, IMG reserves the right to send you administrative notifications and messages relating to your Account or to the Services.

9. Your Rights and Choices

9.1Rights in Certain Jurisdictions

9.1.1 If you are located in the European Economic Area, the United Kingdom, or other jurisdictions with similar data protection laws, you may have the right to:

(a) access, review, and obtain a copy of the personal data IMG holds about you;

(b) request corrections, updates, or modifications to that information;

(c) restrict or object to certain types of processing;

(d) request deletion of your personal data, including permanent closure of your Account;

9.1.2 To receive a copy of your personal data in a portable format, you may contact us using the details provided in this Privacy Policy.

9.1.3 To request deletion of your personal data (including Account deletion), please contact us using the details provided in this Privacy Policy.

9.2Consent and Objections

9.2.1 Where IMG relies on your consent to process personal data, you may withdraw that consent at any time.

9.2.2 You may also have the right to object to processing where IMG relies on legitimate interests.

9.2.3 These rights are subject to certain limitations, for example, where:

(a) IMG is legally permitted or required to deny access to, or retain, the information due to legal obligations or compelling legitimate interests;

(b) your request is unreasonably repetitive, requires disproportionate technical effort, jeopardises the privacy of others, or cannot otherwise be fulfilled for valid reasons.

9.3Data Retention and Deletion

9.3.1 To maintain system integrity, information deleted from the Services may persist in residual form. This means that copies may remain temporarily on our active servers or within back-up systems and may not be erased immediately.

9.4Complaints and Concerns

9.4.1 If you have questions or concerns about how IMG handles your personal data, or if you require further information, you may contact us via the contact form on the Services or using the details provided in this Privacy Policy.

9.4.2 If your concerns remain unresolved, you may lodge a complaint with the relevant supervisory authority or data protection regulator in your jurisdiction.

9.5Location Information

9.5.1 You may prevent your device from sharing precise location information at any time by adjusting the privacy or location settings in your device’s operating system.

10. Data Retention

10.1General Retention Period

10.1.1 IMG retains personal data only for as long as is reasonably necessary for the purposes for which it was originally collected or lawfully further processed.

10.1.2 Personal data may also be retained for longer periods where required in order to comply with legal obligations, or to enable IMG to establish, exercise, or defend legal claims.

10.2Factors Considered

10.2.1 In determining appropriate retention periods, IMG considers:

(a) applicable legal and regulatory obligations and relevant guidance;

(b) statutory limitation periods for initiating or defending legal actions;

(c) the necessity of maintaining records to defend against claims and complaints;

(d) recognised industry good practices; and

(e) the operational requirements of our business.

10.3Deletion, Destruction, and Anonymisation

10.3.1 Once personal data is no longer required for the purposes specified above, and subject to applicable laws, IMG will take appropriate steps to delete, destroy, or irreversibly anonymise such information.

11. Your Data Protection Rights

11.1General

11.1.1 Under applicable data protection laws, individuals (“Data Subjects”) are granted specific rights in relation to their personal data.

11.1.2 These rights may be subject to conditions and limitations as set out by law.

11.2Rights Available to Data Subjects

11.2.1Right of Access

You have the right to request copies of the personal data held about you by the Controller.

11.2.2Right to Rectification

You have the right to request correction of personal data that you consider inaccurate, as well as the right to request completion of data that you believe is incomplete.

11.2.3Right to Erasure

You have the right to request deletion of your personal data in certain circumstances.

11.2.4Right to Restriction of Processing

You have the right to request that the Controller limit the processing of your personal data in certain circumstances.

11.2.5Right to Object to Processing

You have the right to object to the processing of your personal data where permitted under law.

11.2.6Right to Data Portability

You have the right to request the transfer of personal data you have provided to the Controller to another organisation, or directly to yourself, where technically feasible and legally required.

11.2.7Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time.

11.3Exercising Your Rights

11.3.1 If you wish to exercise any of the rights listed above, or if you wish to withdraw your consent to processing, you may contact the Controller using the contact details provided at the end of this Privacy Policy.

12. Call Recording

By using the Website or Marketplace, responding to a Quote Request, completing any form on the Website and/or through any social media or other online advertising channel you consent to being contacted by us and/or the Customer(s) who have received your response to a Quote Request to discuss your matter further by telephone or electronic methods.

Please note all our calls may be recorded for training purposes and to monitor customer service and regulatory compliance. We may also share such recordings with our Service Professionals for service and regulatory monitoring and you consent to such sharing by using the Website, submitting any form on the Website, submitting a Quote Request or submitting your details through any social media or other online advertising channel.

13 Contact Us

If you have any questions about this Privacy Policy or the manner in which we process your personal data, please contact us:

You can contact us at:

- Email: terms@localists.com

- Post: Suite 2A Honeycomb South, Wrexham Road, Chester, CH4 9QJ